The Food Store

The Food Store offers the opportunity for those struggling financially to access an emergency supply of food on receipt of food store voucher referral.

Coronavirus Response: We will be continuing to provide an emergency food parcel service at this time. Individuals must still be referred to our service but can now either bring a referral form in hand or ask their referee to email us a signed and completed form before arriving.

Open: Tuesdays and Thursdays between 10-11am
Location: The Open Hands Compassion Centre (23-25 Highfield Street, LE2 1AB)

Usual Service

The Store is set up like a shop in which guests will hand in their completed food store voucher and will then ‘shop’ around for what they need for free. Guests will be able to pick from a variety of non-perishable items such as tea bags, coffee, UHT milk, sugar, cereal, pasta, rice, soup, baked beans, tinned meat/fish and tinned vegetables/fruit. A household will be eligible for up to 5 visits to the food store within a 12 month period and will need to present a new food store voucher referral and form of identification on every visit.

If you need help, or you know an individual of family in genuine need, a referral can be made by someone that knows the individual through a professional basis (a support worker, housing officer, child’s school teacher or doctor). If you are referring a service user to our Food Store please request a food store voucher referral by emailing, print and complete the form and then pass the voucher to your service user to bring to our Store.

Emergency food parcel provision

As an extension of our central food store we have partnered with two community groups to offer additional food collection points for guests living in the vicinity of Braunstone and the City Centre. Parcels can be collected as an alternative to travelling to our Food Store and can be redeemed by referral of an Open Hands Food Store Voucher.Braustone parcels can be collected by appointment only from The Oak Centre (Bendbow Rise, Braunstone, LE3 1QA) Mon-Fri 9.30am-2.30pm. To find out more email:, phone: 0116 3260269 or visit the website at:

City centre parcels are available by drop-in from the Leicester Jesus Centre (64A Mansfield Street, Leicester, LE1 3DL) on Thursdays from 12-2.30pm. To find out more email: leicesterjesuscentre@gmail or visit the website at: