Open Hands seeks to meet the emergency practical needs of people in Leicester. We nurture dignity and hope grown through community care.

We aim: 

1. To meet the practical needs of our guests through the supply of emergency provision and service signposting.
2. To provide opportunities for our guests to have their individual dignity recovered and their place in community realised.
3. To inspire all who engage with Open Hands’ services to expand their perspective of themselves, their situation, and others; embracing hope and the possibility of a better future.
4. To connect people with people, inspiring and enabling the local community to support people in need.

Open Hands draws its values from Christian foundations. We love relationship, kindness, generosity, empowerment, and honour.   

We are: 

Relational 
We love people and welcome and accept every person as they are. 
We treat everyone we meet as an individual, uniquely made in the image of God. 
We understand that everyone is different and so give time to listen.
We build community through connecting people of different cultures, life experiences, and backgrounds together, valuing the differences that we all bring.

Kind
We care about people and want the best for every person we meet.
We are compassionate, demonstrating our love through our words and actions. 
We offer personal choice whenever possible and uphold people’s dignity.

Generous 
We go the extra mile to show love to people.
We give our best to show that we value people. 
We deliver acts of kindness to go beyond meeting people’s essential needs. 

Empowering 
We stay teachable and encourage each other to learn and grow. 
We work in partnership, equipping and enabling each other. 
We share hope and the possibility of a better future.  

Honouring 
We respect everyone we meet and treat people fairly.
We are grateful for all that we have and steward what we have well.
We celebrate positive steps and share stories together.
We celebrate unity and love working with and championing others.